Terms and Conditions of Use of IP/Formation

The following general conditions govern and apply to your use or use of the site maintained by Intervention Prévention Inc.

By accessing or browsing the site, you declare that you have read and understood the general conditions of use and declare that you are bound by these conditions. Please note that we may change the Terms of Use at any time without notice. Your continued use of the Site will be deemed to be your acceptance of the revised Terms and Conditions.

The user or visitor who browses IP/Formation undertakes to respect and comply with all applicable laws on Canadian territory and more specifically in the province of Quebec.

Users: A user is a person with an employee or employer account on IP/Training.

Visitor: A visitor is a person who visits the website or follows training via an access code without creating an employee or employer account on IP/Training.

A user with an IP/Formation account (User or Company) will have access to the purchase of training, follow their training linked to their account, manage the training purchased and track the status of visitors or users using the access codes that this one purchased.

The user guarantees that the information he provides for his IP/Formation account is true and accurate. The user undertakes to keep this information up to date, whether by modifying it himself or by contacting us to change certain information (mainly the first and last name which requires verification and validation on our part).

The user is responsible for his account and any action taken from the IP/Formation account. All information related to your account (Email, password, first name, address, etc.) provided will be treated confidentially.

The user must protect his password and not disclose it or transfer it to third parties. If there is any doubt about the security of a compromised password, the user agrees to take immediate steps to change their password, where possible. Intervention Prevention inc. reserves the right to block or cancel any account if it discovers that an account is compromised and will take action to notify the account owner.

Our employees do not have access to your password and cannot change it for you. The employee can only help you reset your password by telling you the procedure to follow.

The user agrees to log out of their account at the end of each session. The user is responsible for any misuse of his password or any unauthorized access to it.

We may provide you with certain information as a result of your use of the Site, including, without limitation, documents, data or information developed by us, or any other material that may assist you in your use of the Site or services. (the “Company Content”) The Company Content may not be used for any purpose other than the use of the site and the services offered on the site. Nothing contained herein shall be construed as granting you any license or intellectual property rights.

Item prices are shown in Canadian dollars before taxes. The full invoice amount is payable by credit card at the time of order confirmation.

Prices are subject to change without notice.

Online training courses purchased are non-refundable, but can be transferred between the customer's employees if they have not been started.

In the event of a training failure, after an additional attempt, the customer will have to purchase the training again and cannot be reimbursed for the failed training.

Expiration of training purchases: Training purchases are valid for a period of 6 months from the date of purchase. After this period, unused or unstarted accesses will automatically expire and can no longer be used or transferred.

When you make a purchase on the Site, you agree to provide a valid payment instrument. Pay attention to the details of the transaction as the total price may include taxes, fees and shipping costs for which you are responsible.

When you provide us with a payment instrument, you represent that you have permission to use that payment instrument.

We reserve the right to cancel any transaction if we are of the opinion that the transaction violates these general conditions of use or if we are of the opinion that by doing so we can prevent financial loss.

To prevent loss, we may contact the issuer of your payment instrument, law enforcement authorities or any affected third party (including other users) and may share details of any payment you are involved with if we We believe that such action could prevent financial loss or a violation of the law.

Intervention Prévention Inc. offers no guarantee as to the accuracy, relevance or reliability of the content of the website, nor with regard to errors or omissions that it may contain. Under no circumstances can the information contained on the website be interpreted as legal advice. Intervention Prévention Inc. declines all responsibility for the use made of it.

You agree not to use the site for any unlawful purpose or any other purpose prohibited under this clause. You agree not to use the site in any way that could harm the site, services or commercial activity of Intervention Prévention Inc.

You also agree not to use the Site for the following purposes:

• a) Violate the intellectual property of Intervention Prévention Inc. or any other third party
• b) Upload or transmit computer viruses or any other malicious software that could damage the property of Intervention Prévention Inc. or others;
• c) Committing fraud;
• d) Publish or distribute obscene or defamatory material;
• e) Publish or distribute material that incites violence, hatred, or discrimination against any group; and or
• f) Unlawfully collect information about others.

By using our site, you may provide us with certain information. By using the Site, you authorize us to use your information in Canada and any country in which we may operate.

We may receive information from external applications that you use to access our site or we may receive information about you through various web technologies such as cookies, logs, web beacons (also called "Invisible GIFs"), tags and others.

We use the information collected from you to ensure you have a good experience on the site. We may also track certain passive information received to improve our marketing and analytics and, to do so, we may work with third-party providers, including other merchants.

If you wish to block our access to any passive information we receive from the use of various technologies, you can choose to disable cookies in your web browser.

You cannot take any of the following actions:

• a) Reverse engineer or disassemble any code or software on or from this Site;
• b) Violate or attempt to violate the security of the Site through unauthorized access, circumvention of encryption or other security tools, data exploitation or interference with any host, user or network.

We may have to interrupt your access to the site to carry out unscheduled maintenance or emergency work. You understand that your access to the site may be affected by unplanned or unanticipated unavailability, for any reason whatsoever, and that we will not be held responsible for any damage or loss arising from such unavailability.

Although we have made reasonable efforts to ensure that the content on this site is accurate, we cannot guarantee that such content is error-free, up-to-date or complete. Under no circumstances can we be held responsible for any damage that may result from an error on the site.

We assume no responsibility for any damage arising from the misuse of the content of the site. We also cannot guarantee that the site will be available without interruption, without errors or omissions, or that defects will be corrected. It is also not possible to guarantee that the site and the servers that make it available are free of viruses or harmful components. The site and its content are provided "as is" and "as available" without any representation, warranty or condition of any kind, either express or implied.

You acknowledge that we may, in our sole and absolute discretion, and without notice, suspend, cancel or terminate your account, your use of or access to the site or any of its services, and remove and delete any information or content relating to the site or any of the services offered (and terminate your use of it), for any reason whatsoever, including if we believe that you have violated these conditions. Further, you agree that we shall not be liable to you or anyone else as a result of any such suspension, cancellation or termination.

Communications via the Internet are subject to interception, loss or alteration, therefore, you acknowledge that any information or materials you provide electronically through access to or use of this site are neither confidential nor proprietary, except in the extent required by applicable laws and that unprotected electronic mail communications over the Internet may be intercepted, altered or lost.

For more information, please consult our Privacy Policy at the following address: www.ipformations.ca/politique_confidentialite

For any questions or information, contact our manager:

Francis Rouleau
Marketing Director
137-2020 rue André-Labadie, Beloeil (Quebec) J3G 0W6

Telephone: 450-446-0829 ext. 137
Email address: confidentialite@interventionprevention.com