IP/Formation Privacy Policy

Respect for your privacy is of the utmost importance to Intervention Prévention Inc., which is responsible for this site.

The purpose of this confidentiality policy is to expose you to:

• How your personal information is collected and processed. All information likely to identify you must be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or even your IP address.
• What are your rights regarding this information
• To whom this information is transmitted
• The site's policy regarding cookie files ("cookies")

This privacy policy supplements the General Terms and Conditions of Use which you can consult at the address below:

www.ipformation.ca/termes_conditions

We collect the following personal information:

• Last name
• First name
• Address
• Postal code
• Email address
• Phone number
• Companion number
• Last 4 digits and credit card holder's name

The personal information that we collect is collected through the collection methods described below, in the “Forms and collection methods” section and following.

Your personal information is collected through the following methods:

• Order form
• Personal account
• Survey
• Google Analytics (If accepted)

We use the information thus collected for the following purposes:

• Order tracking
• Information/Promotional Offers
• Statistics
• Contact

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your comfort.

We collect the following information:

• IP Adress
• Operating system and internet browser
• Pages visited and queries
• Connection time and day

The use of such files allows us to achieve the following objectives:

• Improved service and personalized welcome
• Creation of personalized consumption profiles
• Order tracking
• Statistical studies

You can object to the recording of these cookies by configuring your browser software.

If you decide to deactivate cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.

Personal information collected by the site is under no circumstances transmitted to any third party and is only processed by Intervention Prévention Inc. with the exception of the following third parties for the reasons cited:

• Communications to service providers
   This includes our web host and payment processing service provider.
• Law enforcement and communication under law
   This includes any body responsible for preventing, detecting or suppressing crime, any public body which collects such information in the exercise of its functions, any organization or person authorized by law and our legal advisor.

At all times, we will only provide these suppliers with the information they need to provide the service or for legal reasons.

The person responsible for processing personal information will keep all of the personal information collected in these site computer systems under reasonable security conditions for a minimum period of 5 years.

Our site is hosted by: WHC Canada, therefore the headquarters is located at the following address:

7250 Rue Clark #301, Montréal, Québec, H2R 2Y3 Canada

The information we collect and process is exclusively hosted and processed in Canada.

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appears, for example, in a mailing list (“right of withdrawal”).

To object to the processing of your personal information or request removal of your personal information, read the “Right of access, rectification and deletion” section below.

You can read, update, modify or request deletion of information about you by contacting our manager:

Francis Rouleau
Marketing Director
137-2020 rue André-Labadie, Beloeil (Quebec) J3G 0W6

Telephone: 450-446-0829 ext. 137
Email address: confidentialite@interventionprevention.com

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• Protocole SET (Secure Electronic Transaction)
• Login password

We are committed to maintaining a high degree of confidentiality by integrating technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.